Sloan-C is planning to offer the following pre-conference workshops on May 7, 2008 (prior to the evening kick off events). Costs are $50 to take one workshop, $75 to take 2. We hope you will be able to join us for these workshops, but be sure to sign up soon, as we can only accommodate 35 people per workshop.

May 7, 2008 morning - 9:00am-Noon

A Whirlwind Tour of Web 2.0 Emerging Technologies for Education
Bethany Bovard
If finding just the right emerging technology to support the learning goals of your courses is too time-consuming, this hands-on workshop is for you! This workshop provides a tour of some of the best, easy-to-implement emerging technologies available, including text, audio, video, image, and animation tools that promote communication, collaboration, and content creation and sharing in your courses. By the time we finish the tour, you will:

• have a basic understanding of some primary web 2.0 tools you can use in your courses,
• feel more confident in your ability to select and use a web 2.0 tool that supports the educational goals of your course, and
• learn some tips and strategies for using web 2.0 tools successfully.

Developing Strategies to Leverage Web 2.0 for Student Services & Marketing
Karen Vignare, Director, MSU Global at Michigan State University
Naj Shaik, Research Programmer, University of Illinois, Urbana-Champaign
Lori McNabb, Assistant Director, Student and Faculty Services, UT Telecampus
Kishia Brock, Associate Dean, Rio Salada Community College

Web 2.0 offers opportunities to better serve students, but how do we choose from the myriad of options? How do we select and implement new technologies to support students? And, how can we do it in a way that reflects the mission of our organization? The wide variety of choices and the equally wide variety of student preferences require a broad knowledge of both student demographics and types of tools.

This workshop will include a brief overview of Web 2.0. What is it? How does it work? And, how is it being applied to higher education administration? Then, we will present three case studies—one each from a community college, a state university, and a state university system. Each will include current best practice, ways in which the institution is considering the integration of Web 2.0., and how the staff are deciding about and preparing for new technologies and tools. Additional examples of Web 2.0 library services and Web 2.0 Marketing and how these successful models can be applied to student services will be explored. You will also learn about service quality and DL-sQUAL metrics to measure service quality in online and distance learning service encounters.

Participants should come ready to participate in an investigation of and discussion about how the next generation of technologies can be strategically applied to higher education student services. This workshop will offer participants a framework for moving into this exciting generation of web technologies.

May 7, 2008 afternoon - 1:00-4:00pm

An Introduction to Second Life and the presentations you will hear in this Symposium
David Cillay, Assistant Dean, Director of Instructional Development and Technology, Washington State University
John Bourne, Executive Director, The Sloan Consortium
Gail Sullivan, Customer Service Coordinator, The Sloan Consortium
Kathleen Ives, Director, Online Education, The Sloan Consortium

This workshop jumpstarts participants who want to understand the fundamentals of Second Life. In this session you will: establish a Secondlife Avatar; experience basic SL methodologies; and participate in discussions of possibilities and teaching methods in Second Life. This is primarily a hands-on workshop – so bring your laptops and headsets.

Using Online Technologies to Improve Feedback to Students and Reduce Workload and Costs
Bethany Bovard
According to the research, faculty feedback to students plays a significant role in student satisfaction and learning in distance education courses. However, timely and detailed feedback often requires a significant investment of time and resources. In this session, several time saving & cost saving audio and video feedback strategies will be addressed and demonstrated. By the end of the session, you will:

• learn about several free (or nearly-free!) web 2.0 tools that can be used to provide audio/video feedback to students,
• discuss strategies for implementing the demonstrated tools, and
• take away tutorial and tip sheets for each of the tools demonstrated.

This will be a hands-on session so you will get plenty of opportunities to try out the tools introduced in this workshop.